Terms and Conditions

Welcome to Auréa! The terms “we”, “us”, and “our” refer to Auréa. Auréa operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the “Services”). Auréa is powered by Shopify so we can make the Services available to you.

The following terms and conditions, including all policies referenced herein (the “Service Terms” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Service Terms carefully. They contain important information about your legal rights and address topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Service Terms and our Privacy Policy []. If you do not agree to these Service Terms or the Privacy Policy, you may not access or use our Services.

SECTION 1 – ACCESS & ACCOUNT

By agreeing to these Service Terms, you represent that you are of legal age in the state or province in which you reside, and that you have given us permission to allow any minor family members to use the Services on devices you own, purchase, or manage.
To use the Services—including visiting or browsing our online stores or purchasing products or services—we may require you to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account login credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to provide descriptions of our products and services in our online stores that are as accurate as possible. However, please note that the color and appearance of products may differ from how they appear on your screen due to the device you use and its settings.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or match the display or description on our online store.
All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities we offer per person, per geographic region, or per jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Auréa reserves the right to accept or refuse your order at our sole discretion for any reason. Your order is not accepted until Auréa confirms it. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it. Auréa may not be able to honor a request to cancel after an order has been accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided during checkout.
Purchases may only be returned or exchanged according to our refund policy [LINK].
You represent and warrant that purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING & BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time you place your order and will be listed in your confirmation email. Unless expressly stated otherwise, listed prices exclude taxes, shipping, handling, customs duties, and import fees.
Prices in our online stores may differ from prices in physical stores or online stores operated by third parties. From time to time, we may offer promotions that affect pricing and are subject to separate terms. In the event of a conflict between promotion terms and these Terms, the promotion terms prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can process transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card for purchases; (iii) your charges will be honored by the credit card issuer; and (iv) you will pay the amounts incurred, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING & DELIVERY

We are not responsible for shipping or delivery delays. Any stated delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Once products are handed to the carrier, ownership and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services—including trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof—are owned by Auréa, its affiliates, or licensors, and are protected by patent, copyright, and other intellectual property laws in the United States and other countries.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without prior written permission.
Except as expressly stated in these Terms, nothing grants you a license or rights under any patent, trademark, copyright, or other IP of Auréa, Shopify, or any third party. Unauthorized use may violate laws. All rights not expressly granted are reserved by Auréa.
Auréa names, logos, product names, service names, designs, and slogans are trademarks of Auréa or its affiliates/licensors. You may not use them without prior written consent. Shopify marks are trademarks of Shopify. Other marks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be given access to customer tools provided by third parties as part of the Services. We do not monitor or control those tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or endorsements. We are not liable for damages arising from your use of third-party optional tools.
Use of optional tools is entirely at your own risk and discretion, and you must ensure you are familiar with and agree to the terms provided by the relevant third-party provider(s).
We may introduce new features (including tools and resources) in the future, and such features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks that lead to websites offered or operated by third parties (including embedded third-party functionality). We are not responsible for reviewing or evaluating the content or accuracy of such materials or websites. You access them at your own risk.
We are not liable for damages or consequences related to your visit to third-party websites or your purchase or use of third-party products, services, resources, or content. Review the third-party’s policies before engaging in transactions. Complaints or claims relating to third-party products or services must be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE FOR MERCHANTS: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]
Auréa uses Shopify to provide the Services. All sales and purchases made in our store, however, are completed directly with Auréa. By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related matters between you and Auréa, including injury, damage, or loss arising from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your transactions with Auréa.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, which can be viewed here [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read the applicable Privacy Policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your use of the Services in order to provide and improve them. Information submitted through the Services will be shared with Shopify and with third-party providers that may be located in countries other than your own. See our Privacy Policy [LINK] for more details.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may use this license to operate, deliver, evaluate, improve, and promote the Services.
You represent and warrant that (i) you own or have rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to (1) keep Feedback confidential, (2) compensate you for Feedback, or (3) respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, libelous, obscene, or otherwise objectionable, or that infringes intellectual property or violates these Terms.
You agree that your Feedback does not violate the rights of third parties and does not contain unlawful, abusive, or obscene material, nor viruses or malware. You may not use a false email address, impersonate any person, or mislead us or others as to the origin of Feedback. You are solely responsible for the accuracy of Feedback you provide. We assume no liability for Feedback posted by you or third parties.

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information in or related to the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping, transit times, or availability. We reserve the right to correct such errors, and to modify or update information or cancel orders if relevant information is inaccurate, at any time and without notice (including after you have placed an order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services, directly or indirectly:
(a) for unlawful or harmful purposes;
(b) to violate international, national, federal, or local laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse, insult, harm, defame, slander, degrade, or intimidate others;
(e) to submit false or misleading information;
(f) to knowingly upload, download, or use material that violates these Terms;
(g) to send unsolicited promotional material, spam, chain letters, or similar communications;
(h) to impersonate any person or entity; or
(i) to engage in any activity that restricts or harms others’ use of the Services or exposes Auréa, Shopify, or users to liability.

You also agree not to:
(a) upload or transmit viruses or malware;
(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;
(c) collect or track personal information of others;
(d) use spam, phishing, pharming, pretexting, spiders, crawlers, or scraping; or
(e) interfere with security features of the Services or related sites.

We reserve the right to suspend, disable, or terminate your account at any time without notice if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate these Terms or your access to the Services (in whole or in part) at any time without notice. You remain responsible for all amounts owed up to and including the termination date.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is offered solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance is at your own risk. We disclaim all liability arising from reliance on such information by you or others.

UNLESS EXPRESSLY STATED BY AURÉA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN SOME JURISDICTIONS, LIMITATIONS ON IMPLIED WARRANTIES ARE NOT PERMITTED; THESE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AURÉA AND OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS—AND THOSE OF SHOPIFY AND ITS AFFILIATES—SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS. THIS ALSO INCLUDES DAMAGES ARISING FROM ERRORS OR OMISSIONS IN THE CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF CONTENT OR PRODUCTS MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Auréa, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any costs related to losses, damages, liabilities, or claims—including reasonable legal fees—owing to a third party arising from:
(1) your breach of these Service Terms or referenced documents;
(2) your violation of any law or third-party rights; or
(3) your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that failure to give prompt notice does not relieve you of obligations unless materially prejudicial. We may control the defense at your expense, but will not settle claims imposing non-monetary obligations on you without consent (not to be unreasonably withheld). You must cooperate in the defense, including providing relevant documents.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, such provision remains enforceable to the maximum extent permitted, and the unenforceable portion will be deemed severed. This does not affect the validity or enforceability of remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision does not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in relation to the Services constitute the entire agreement between you and us and govern your use of the Services. They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written (including prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not delegate, assign, or transfer these Terms or your rights or obligations without our prior written consent. Any attempted assignment is void. We may assign, transfer, or delegate these Terms without notice or consent.

SECTION 21 – GOVERNING LAW

These Terms and any separate agreements under which we provide you the Services are governed by and construed in accordance with the federal and state or provincial courts in the jurisdiction where Auréa is headquartered. You and Auréa consent to the jurisdiction and venue of those courts.

SECTION 22 – HEADINGS

Section headings are for convenience only and do not limit or affect these Terms.

SECTION 23 – CHANGES TO THE TERMS

The most current version of the Terms is available on this page at any time.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms. Updates will be posted on our website. It is your responsibility to check our website for changes. We will provide notice of material changes in accordance with applicable law, and such changes take effect on the date stated in the notice. Continued use of the Services after changes constitutes acceptance.